SURF Smart Solutions
SURF DiscoverSM Program
Clearly Define the Use Case for Targeted Information Delivery
Business Challenge

Current approaches on achieving a cohesive information delivery solution can be complicated and lengthy. To truly have a successful implementation you must have clearly defined business objectives and support them by addressing the business user's essential requirements. In order to achieve the desired results in a timely fashion, you must execute a process that effectively transforms business objectives and user requirements into a useful and usable solution.

Organizations face many challenges when deploying information delivery solutions to the business user as required. Some of the challenges include:

  1. Lack of Use Case. There are no clearly defined use cases for information to support the business objectives, purpose and business user interface requirements.
  2. No Interface Mock-Up. Business users are not typically involved in the process of deciding the user display screen before deployment.
  3. Unclear Implementation Strategy. Businesses face an increased risk of project failure or significant delay without a clearly mapped strategy that addresses discovery, technology alignment and deployment of the information delivery solution.
NewLane Solution

NewLane’s SURF DiscoverSM Program clearly defines the use case for information translated from the business objectives and then delivered through the search-based application interface.

  • Translates Business Objectives Into User Requirements
  • Jointly Develop Business User Interface Mock-up
  • Develop the Solution Road Map
SURF Discover Concept of Operations

The Cornerstone To Your Successful Implementation

Before implementing any information delivery solution, you need to clearly understand and document all the critical requirements to ensure success. Our SURF Discover Program is the effective solution that leverages these requirements to select the appropriate technology rather than trying to squeeze the requirements into a "one-size-fits-all" technology solution. By empowering your business with SURF you can begin rapidly delivering search-based applications aligned to the business purpose.

Solution Road Map

Defining a clear set of objectives for the business purpose provides the solutions team the guidelines for the application functionality. From these objectives a solution road map is developed that defines time-boxed phases, each of which provides incremental value to the business. This process ensures a flexible, rapid time-to-value approach in addressing changing requirements.

SURF Solution Road Map
Figure 1.1 Implementation Plan & Deployment Timeline of the NewLane SURF© Program

Phased Project Deliverables

The current project phase is defined in detail with the effective use of use cases, requirements and user interface mockups. The phase is delivered to the users in small, incremental cycles, resulting in immediate feedback and business value.

SURF Phased Implementation Cycles
Figure 1.2 Phased Implementation Cycles

Flexible Development Model

Throughout the process, a comprehensive communication plan is established to ensure all stakeholders and team members are properly notified and engaged. Due to the highly iterative delivery cycle and flexible development model, course corrections can be easily addressed to support ever changing requirements.

SURF Solution Road Map
Figure 1.3 Sample Display Screen Mock-Up and Changes
OPTIONS
Business Challenge
Transforming business objectives and user requirements into a highly productive information delivery solution.
NewLane Solution
Follow a proven approach guided by industry experts to deliver information to all users.
Customer Benefit
Accelerate time-to-value by providing business users with the relevant information they need to make informed decisions sooner.
A comprehensive communication plan is established to ensure all stakeholders and team members are properly notified and engaged.
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