Traditional approaches to effectively implement Enterprise Content Management systems are lengthy processes that often require business users to understand how information is controlled within the enterprise. The consequences of this approach have many challenges.
- Utilizes a Waterfall Methodology – Search & User Experience are Considered Last
- Does Not Plan for Quick, Up-Front Content Diagnostics and Tuning
- Disruptive to the Business Users During Content Migrations & Consolidations
NewLane's SURF Program for ECM embraces a "search first" approach that provides a layer of information transparency by quickly deploying search-based applications that guide users to the right information no matter where it resides. Our solution gives users the tools they need to find information while changes are incorporated behind the scenes with minimal impact to business.
- Deliver the Business Purpose Through Guided Search-Based Applications
- Maximize User Adoption Through a Consistent Search Experience
- Design the User Experience for the Business Purpose
- Minimize User Impact During Content Migrations and Consolidations
Traditional ECM Program
A Typical Academic Approach to Information Management
Traditional ECM deployments consider search and the user's experience last. There is no quick and easy way to perform up-front content diagnostics such as file de-duplication and taxonomy validation before rolling out an enterprise-wide solution.
- Timeline: 12–18 Months
SURF Program for ECM
Embraces a "Search First" Approach
- SURF uses an agile methodology and models the program on the user's experience first
- SURF enables up-front information readiness through content diagnostics and tuning
- SURF provides information transparency of content migrations & consolidations
- Timeline: 30–90 Days
