In today’s information-centric culture, delivering the right information to the right people at the right time is critical in order to make the best business decisions possible. With many more places to store information inside an organization than ever before, end users are challenged to find it and act on it quickly.
Traditional search methods do not offer a unified view into multiple disparate content sources. Searching for information inside a corporate application or database is not a simple “plug & play” operation. Some of the challenges faced by companies today include:
- Software development efforts. Writing, debugging, integrating and supporting specialized software interfaces to target and extract content.
- Technology architecture design. Employing the proper technology aligned to the business objectives and end user requirements.
- Taxonomy adjustments. Developing and associating additional metadata for findability and correlation to other existing content.
A Production-Proven Implementation Strategy for Targeted Delivery
These Information Delivery challenges can be addressed by applying a proven implementation strategy used to align the technology in accordance with the business objectives and end user requirements. The end result: “Findability at last!”
With this Information Delivery strategy in place, organizations can recognize the following benefits:
- A short-cycle, proven methodology to achieve a single view to the desktop
- Remain focused on business objectives
- Incremental solutions deployed with measurable results
- Enterprise search capabilities are aligned to achieve greatest value
The NewLane Approach
Our SURF ExposeSM Program delivers integrated products and solutions. We assemble commercial-grade, "off-the-shelf" software and integrate with our own specialty software, open source solution tool kits and client interfaces. We can then integrate your enterprise search technology to any Enterprise Content Management systems and expose the structured content lodged in the organization’s applications and databases. NewLane’s specific software, tool kits, filtering techniques, programs and over twenty years of implementation expertise break down the information barriers and enable the right information to be exposed and accessed in a unified manner.
SURF ConnectSM Services
Our SURF ConnectSM services enable connection to enterprise content management systems and unsupported file systems. We install, configure and customize the software and search technology to extract the data from the content sources and populate the search index according to the business objectives and end user requirements.
SURF SeekSM Services
Our SURF SeekSM services allow for indexing of structured content lodged in the organization’s applications and databases. NewLane will provide the custom search client software interfaces that exploit the “hard-to-reach” content found in many of the applications and databases used by the organization.
It’s easy to add Enterprise Search into your existing environment.
Plug in an Enterprise Search Platform and allow NewLane’s SURF© Application Framework to easily deliver users the information they require through a tailored portal designed just for their business needs.
